Key Documents

  • SCH Online Product Disclosure Statement (PDS)

    Download PDF 1.73MB Opens in new window

    This Product Disclosure Statement (PDS) describes ‘The Superannuation Clearing House – Online’ product (SCH-Online) which is accessed through the Fund’s Employer portal. This is important information you should consider before making a decision to use this product.

  • Financial Services Guide (FSG)

    Download PDF 42kB Opens in new window

    This FSG is designed to assist you in deciding whether to use any of the services offered in this guide.

  • Authorised Bank Transfer (Direct Debit) Agreement

    Download PDF 578kB Opens in new window

    By selecting the Authorised Bank Transfer payment option on the website you are allowing The Superannuation Clearing House to debit amounts from your account. This document details the agreement.

  • SCH Online Example Upload File

    Download PDF 34kB Opens in new window

    The SCH Online Example Upload File details the mandatory data fields, formatting requirements and acceptable characters for your payroll file upload. You should refer to this document if you are going to upload a file, which does not align with the ATO's SuperStream Alternative File Format.

  • This user guide outlines the process required to set up your Multi-Factor Authentication via the Fund’s Employer portal.

  • MFA Employer User Guide SMS

    Download PDF 875kB Opens in new window

    This user guide outlines the process required to set up your Multi-Factor Authentication via the Fund’s Employer portal.

  • This document details answers to frequently asked questions regarding the registration and maintenance of the Multi-Factor Authentication functionality.